A day in the life of…

ANDREW
BRANCH MANAGER

As a Branch Manager my day can involve anything from making feedback calls to customers to briefing my team on the latest focus and ensuring our branch stays on top of health and safety.

Every day I will brief my team on what’s expected of them for that day, from targets to general housekeeping. Making sure I don’t miss out the warehouse and drivers in our Operations teams, I will update the whiteboard in our dispatch area, with any targets or business updates. So the team knows what the goals are to become the best branch in the network, I also have our business values on this board, making sure they’re at the front of everything we do.

Not forgetting updating and reminding colleagues on our engagement board in the sales office, advising each area of what our focus and goals need to be for engagement metrics that month.