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Euro Car parts

We are greater than the sum of our parts.
We know that people make us who we are.

At LKQ Euro Car Parts we recognise that our people are our most valuable asset. They make the difference between good and great.

Job Ref No. LKQC117084

Collision Reseller Sales Advisor

Home based

Permanent - Full Time

Job Description

Collision Reseller Sales Advisor - Home Based

A Collision Reseller Sales Advisor must support customers and process Collision sales orders on our operating systems. Taking inbound sales calls along with regular outbound calls to designated customer bases, passing to second line support as necessary and upselling of promotions are also large parts of being a successful Collision Reseller Sales Advisor.

Key Responsibilities

  • Take inbound calls and make outbound calls to select Resellers
  • Process sales orders, from Phone calls / emails or Skype from selected customers
  • Create accurate parts quotes using the systems provided
  • Process collections, from Phone calls / emails or Skype from selected customers
  • Follow up email and direct mail marketing campaigns by phone
  • Identify potential pricing issues with the product team
  • Build working relationships with customers and relevant branches
  • Work closely with credit control
  • Identify potential gaps / issues in the collision range
  • Escalate parts price queries to the senior BDM’s

Key and Desired Skills:

  • Customer service experience
  • Good knowledge of Microsoft Office
  • Good communication skills
  • Be able to work un-supervised

Key Stakeholders:

  • Collision BDM’s
  • Product Managers
  • Credit Controllers

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