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Euro Academy launched to deliver unrivalled technician support

14 October 2016

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Euro Car Parts (ECP), the UK’s number one parts supplier for cars and LCVs, has this week unveiled its Euro Academy, a unique and innovative technical resource designed specifically to support the independent garage. Boasting IMI-certified training, the membership initiative also encompasses a dedicated technical phone helpline and an online diagnostics database that includes a reference library of previous faults.

With a qualified team of master technicians at the end of a phone or online offering guidance on diagnostic and repair procedures, technical information on any marque and model is available quickly and reliably from one resource. That database grows every day, with in excess of 2,500 repair details added weekly, giving member garages unrivalled access to information and experience via the scheme.

Supported by training specialists Grup Eina, the Euro Academy covers all areas of vehicle maintenance. This includes electrical, electronic, mechanical and diagnostic fault-finding and offers total assessment and training solutions for every level of workshop employee. For the master technician, courses take place at one of ECP’s IMI-approved training centres, which boast more than 30 cars fitted with electronic fault simulators, all able to replicate real-life vehicle issues.

The ground-breaking Euro Academy programme covers three levels of membership. Level one offers unlimited use of helpline time, as well as access to Euro Vehicle troubleshooting and online assessments for technicians. Level two adds to that with one, two-day training course, while level three offers three, two-day training courses every year.  

The first 200 garages to sign up for the initiative will receive a weekend package to attend Autoinform Live, including hotel accommodation and dinner with the Euro Car Parts team. Autoinform Live takes place the weekend of 19 and 20 November and provides a great opportunity to gain aftermarket insight and training while mixing with like-minded businesses.

Martin Gray, UK chief executive officer at ECP, noted: “We’re delighted to further build on our commitment to the independent garage by unveiling our new training initiative. Technology continues to evolve at pace, with vehicles that are now more fuel efficient, computationally complex and diverse than ever before. With alternatively-fuelled vehicles and connected technology all making their way into the garage, it is important that the industry is in a position to respond.”

Gray continued: “Euro Car Parts is passionate about the UK’s independent garage network and, by investing in programmes such as the Euro Academy, we want to make sure our trade customers are well-placed to further build on their far-reaching levels of quality and service. Working in partnership with our members, we will continue to invest in and develop the Euro Academy to ensure that the independent garage sector is robustly positioned for the transport infrastructure of the future.”

Annual membership of the scheme is available via the ECP branch network across the UK and is paid for in monthly installments.