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  • 06 January 2021

    CEO Update – Supporting Your Business Through Lockdown 3.0

    Dear all

    With every part of the UK now re-entering lockdown, I wanted to take this opportunity to update you on how we are here to keep you safely moving. LKQ Euro Car Parts and our branch network remains open and operational.

    Since the first nationwide lockdown last March, we have optimised our business so we can operate in a Covid-secure way right across our UK network, continuing to support our trade customers during these unprecedented times.

    In addition, over the last 12 months, we have introduced a new logistics tool for our drivers meaning we can offer workshops a straightforward, safe, and contactless delivery service.

    Your garage remains an essential public service that can stay open for business and, in turn, our branches remain open to support you.

    As a valued customer you can also continue to access our fast, online ordering services 24/7 through Omnipart to request parts direct to your workshop(s), as well as advice, resources, and support through Omnihub. 

    During this lockdown, motorists will still be able to complete their MOTs and with a further 1.1m MOTs still outstanding from the 2020 extension, this will create work opportunities for garages. We are also facing an extended cold snap, which coupled with more vehicles being sat idle for longer, will see greater demand for servicing and repair, offering further potential revenue sources over the coming months.

    We know that after a tough year you will want to keep trading as much as you can right now and we’re here to help you do so with the best availability and most comprehensive service in the market.

    I would like to thank you for your continued support and understanding as we all re-adjust to operating under lockdown once again. Together, we’ve kept the UK moving during this most difficult of periods.

    We know that a fast and reliable service backed by the market’s broadest product availability is more important to you now than ever before, which is why we’re doubling down on our commitment to keep delivering on these promises to you.

    If you require any assistance or have questions, please do not hesitate to contact your local branch where our teams will be happy to support you.

    Kind regards

    Andy Hamilton, CEO, LKQ Euro Car Parts Group

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