• A day in the life of…

    LORNA
    TRAINING SHIFT MANAGER

    A typical day as a Training Shift Manager at Head Office starts with a morning team brief followed by our Daily Incident call to discuss the recent incidents, identifying measures we can put in place to prevent them from happening again.

    Working alongside our agency, I provide them with our requirements for each department. On a Monday we induct all new starters and complete a weeks’ worth of training.

    A big part of my role also involves brain storming sessions, here I review processes, improving them and working with others to implement these ideas.