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Euro Car Parts Ltd - Board of Directors 2010

 

Faster.

.... unprecedented levels of customer service.

Euro Car Parts' brand new National Distribution Centre sets new benchmarks for range, availability, delivery and customer service.

Located at junction 10 off the M42, this site boasts a total of over 1million sq.ft, including a mezzanine floor, with 47,500 sq.ft of office space. The operational handover to ECP will start in May 2017, with the site fully operational in Q1 2018. 

The new National Distribution Centre and elevent strategically located Regional Distribution Centres supply 200+ branches that stretch from Aberdeen to Plymouth and Belfast to Norwich.

Customers.

.... trade, national and retail.

At Euro Car Parts exceeding customer expectations has become second nature. We have a well deserved reputation for outstanding availability, service and value.

While independent repairers remain our core customer base, other sectors are increasingly turning to us too. For instance, we won a prestigious national contract to supply components and consumables to the RAC's fleet of roadside patrols.

What's more, we invest more in trade communications than any other aftermarket parts supplier.

Away from the trade, our retail business is rapidly growing with the expansion of integral stores at virtually all branch locations. User-friendly mail order, internet order and call and collect options are also now available.

Quality.

.... all products tested to the highest standards.

We pride ourselves on delivering ultimate product quality. Euro Car Parts demands strict quality assurances from our suppliers and insists that all products have been tested to the highest standards.

We also enjoy outstanding partnerships with the world's leading OE manufacturers. It's all part of our commitment to ensuring our customers can service and repair the very latest vehicle systems.

As well as everyday low prices on leading brands, our commitment to value and choice has seen us develop an extensive range of high quality alternative brands exclusive to Euro Car Parts. These parts are certified to be "parts of matching quality" in line with the requirements of EEC Commisson Regulation BER 461/2010.

Every product is backed by our no-nonsense money back guarantee and technical support is always on hand via our in-house product specialists.